- What documents can I upload for the “I‑9 Acceptable Documents” task?
- Visit the official USCIS list of acceptable documents: USCIS I‑9 Acceptable Documents
- If you provide a List A document, upload the front and barcode page.
- Can HR help me fill out the W‑4?
- Human Resources can provide general guidance and explain the form’s purpose.
- Human Resources cannot give tax advice or tell you what to claim.
- Where do I go to get fingerprinted?
- First, make an appointment here.
- Pick up your Fingerprint Form at HR: 240 S. Water Street, City Hall
- Then walk across City Hall to: 223 Lead Street
- Hours:
- Mon–Wed: 7:30 AM – 4:30 PM
- Thu: 8:00 AM – 4:30 PM
- Hours:
- What if I can’t submit the “Fingerprint Task” form?
- Select your date/time using the calendar icon (typing won’t work).
- If it still doesn’t work, email HrTech@cityofhenderson.com with:
- Your name
- Appointment date
- Appointment time
- What if I can’t log into NEOGOV?
- Click “Forgot Password”. Follow the given prompts
- If that doesn’t work, email HrTech@cityofhenderson.com to confirm your email on file is correct.
- Do I have to complete the Emergency Contact Form?
- No, this form is optional.
- What do I need to bring to my fingerprinting appointment?
- Bring an unexpired, valid ID.
- How do I activate my NEOGOV account?
- You’ll receive an email from donotreply@neogov.com with your username and an activation link.
- Click the link to set up your password.
- If you receive a second link, use the newest one (older links become inactive).
- Where do I go for my Drug Screening?
- The City Of Henderson Wellness Center: 299 N Pecos
- No Appointment is needed
- Where do I go for orientation?
- Henderson City Hall Annex Building: 280 S Water St

